Our communities on Telegram, Discord and social are where traders ask questions, share strategy and react to markets in real time. We want a Community Manager in Dubai to own and grow them for a platform that reaches crypto, stocks, indices, forex, commodities and pre-IPO around the clock. This is a hands-on, in-office role for someone with experience moderating active online communities.
This role is based in our Dubai office and forms part of our operations across Middle East & Africa. You will work to Dubai market hours and support the international order flow connected to the the UAE market.
About CoinUnited.io
CoinUnited.io is a crypto-powered trading platform, building since 2018, with teams across 10 countries. We give traders one account to reach global markets around the clock: crypto, stocks, indices, forex, commodities and pre-IPO.
What you'll do
- Run our Telegram, Discord and social channels day to day, posting updates, answering questions and keeping conversation moving across global time zones.
- Welcome new members, set a friendly tone and enforce clear community guidelines so the space stays safe and constructive.
- Surface and respond to recurring questions, complaints and confusion, and route real product issues to the right internal team.
- Plan and run community moments such as AMAs, market discussions, contests and product announcements.
- Track community sentiment and channel growth, and report what members are saying back to product, growth and support.
- Partner with marketing and support to keep messaging accurate, on-brand and consistent across every channel.
What success looks like
In your first six months
- You have taken full ownership of our core community channels and members receive helpful responses within target response times.
- Active participation and healthy sentiment have measurably improved, with clear guidelines in place and consistently applied.
- Product, growth and support teams receive a regular, trusted read on what the community is asking for and reacting to.
What you'll bring
Must-have
- Hands-on experience managing or moderating online communities, ideally on Telegram, Discord or comparable social platforms.
- Clear, warm and credible written communication, with the judgment to stay calm and professional under pressure.
- Genuine interest in crypto and financial markets and the willingness to learn our products deeply.
- Comfort working in a fast-moving, in-office team and responding to a community that is active around the clock.
Nice-to-have
- Experience growing a community or social channel from an early stage to meaningful scale.
- Familiarity with community and social analytics tools and basic content creation.
- Additional language skills relevant to our global, multi-region member base.
Why join us
- Real ownership from day one, with small teams and fast decisions.
- Front-row exposure to 24/7 global markets at a fast-growing platform.
- An international team across 10 countries.
- Pay benchmarked to your local market, reviewed as you grow.
The essentials
- In-office in Dubai. Full-time. Community & Growth team.
- We hire for potential. If this role excites you and you meet most of the requirements, we want to hear from you.
- Our process: apply, a short intro call, a practical task or interview, and a final conversation with the team.
Dubai