- Deliver efficient and quality service to customers.
- Provide online chat enquiries and email replies services to customers.
- Proactively give comments to managers to fine-tune the customer experience journey .
- Support other business units with customer liaison, accurately document customer requests and advices.
- Administrative support for customer service team.
- Higher Diploma holder or above in Business or Communications fields
- Diligent, Able to multi-task, Teamwork.
- Strong verbal and written communication skills in both Chinese and English.
- Proactive approach in resolving problems and issues.
- Work on weekends/Public Holidays as necessary.
- Fresh graduates will also be considered.
- Competitive salary and benefits package.
- A fast-paced and challenging work environment.
- Opportunities for growth and advancement within the company.
- A dynamic and passionate team of individuals who are dedicated to making a difference in the world of cryptocurrency.
- CoinUnited is a premier cryptocurrency platform, providing a comprehensive suite of services for the buying and selling of various digital assets. Our platform boasts a user-friendly interface and cutting-edge features, designed to facilitate a seamless and efficient trading experience. As the largest NFT collector in Asia, with a portfolio valued at over US$300 million, we offer a diverse collection of NFTs available for purchase and trade on our platform.
- At CoinUnited, we pride ourselves on our innovative approach to crypto trading. Our platform supports over-the-counter (OTC) trading, enabling clients to transact large volumes of digital assets without affecting market prices. In addition, our platform is integrated with Bitcoin ATMs, providing our customers with an accessible and convenient way to buy and sell cryptocurrencies.
- Security and stability are of utmost importance to us at CoinUnited. Our team consists of seasoned professionals who are dedicated to ensuring the security of our clients' assets and transactions. We employ the latest technology and security protocols to secure our platform, and are constantly working to enhance our services.
- As a growing company, we are always seeking talented individuals to join our team and help drive our vision for the future of crypto trading and NFT collecting. If you are passionate about the crypto industry and eager to be part of a dynamic and forward-thinking team, CoinUnited is the place for you.
Interested please send your cover letter, resume and reference letter to [email protected].