Terms of Service

Welcome to ("", "we", "our" or "us"). is a digital platform providing a wide variety of trading opportunities including but not limited to Cryptocurrencies and other financial instruments with leverage capabilities.
The following terms and conditions ("Agreement") govern your use of the services provided by, the website located at, any related mobile applications, and any other services we provide in connection therewith (collectively, the "Services"). This Agreement also includes our Privacy Policy, Cookie Policy, and any other terms specifically referred to herein.
By accessing, registering or using our Services, you agree that you have read, understood, and accepted all of the terms and conditions contained in this Agreement, and that you are entering into a legally binding agreement with This Agreement constitutes the entire and exclusive understanding and agreement between you and regarding the use of our Services.
If you do not agree with any part of this Agreement, you should not access or use any of our Services. We reserve the right to modify, amend, adjust, or revise this Agreement at any time. Any modifications or amendments will be effective immediately upon posting on our website or release to users. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes. If you do not agree with any changes to this Agreement, you must immediately cease using our Services.
This Agreement applies to all visitors, users, and others who access the Services ("Users"). By accessing or using our Services, you confirm that you can form legally binding contracts, are of legal age in your jurisdiction to form a binding contract and have not been previously suspended or removed from our Services. is not a financial institution, bank, credit union, or trust. Cryptocurrencies and other financial instruments trading are not regulated products or financial instruments in many jurisdictions. You acknowledge that your use of our Services does not create any fiduciary relationship or any other similar relationship between you and us.
Please be aware that trading involves significant risk and could result in the loss of your entire investment. You should therefore carefully consider whether trading or holding Cryptocurrencies and other financial instruments is suitable for you in light of your financial condition.
You are solely responsible for understanding and complying with any and all laws, rules, and regulations of your specific jurisdiction that may be applicable to you in connection with your use of our Services, including but not limited to, those related to tax, contracts, intellectual property rights, and privacy.
By using our Services, you represent and warrant that you are neither a prohibited jurisdiction, nor are you a foreign shell bank, and you agree to not use or attempt to use our Services if you are located in a prohibited jurisdiction, are a foreign shell bank, or if your use of the Services would be unlawful under any applicable laws.
You further represent and warrant that you will not use our Services to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, malicious hacking, or any criminal or illegal activity.
Finally, you understand that by using our Services, you take responsibility for any legal or regulatory issues that you may encounter and agree to indemnify us, as further described in this Agreement.
"Services" refers to all services provided by, including but not limited to trading of Cryptocurrencies and other financial instruments, as well as any other services we may offer in the future.
"User" refers to anyone who registers, accesses, or uses our Services.
"Cryptocurrency" refers to digital or virtual currency that uses cryptography for security and operates independently of a central bank.
"Financial Instruments" refers to any contract that gives rise to both a financial asset of one entity and a financial liability or equity instrument of another entity, including but not limited to Cryptocurrencies and other financial instruments.
"Platform" refers to the website, mobile applications, and any other technology through which may offer Services.
"Account" refers to a User's registered account with to use the Services.
"Fiat Currency" refers to government-issued currency that is not backed by a commodity such as gold, including but not limited to USD, EUR, GBP, etc.
"Wallet"  refers to a digital wallet where Users can store their Cryptocurrency.
"Order" refers to the instruction to buy or sell a Financial Instrument that is offered on the Platform.
"Transaction" refers to the completion of an Order that results in the purchase, sale, or exchange of a Financial Instrument.
"Leverage" refers to the use of borrowed capital to increase the potential return of an investment.
"Margin" refers to the collateral that the holder of a financial instrument has to deposit to cover some or all of the credit risk of their counterparty.
"Blockchain" refers to a system of recording information in a way that makes it difficult or impossible to change, hack, or cheat the system.
"Market Information" refers to any information, data, content, news, reports, or analysis provided on the Platform related to Financial Instruments or market conditions.
"Fees" refers to charges or costs imposed by for the use of the Services.
"Privacy Policy" refers to's policy governing the collection, use, and disclosure of personal information.
"KYC" refers to the Know Your Customer process where verifies the identity of its users.
"AML" refers to Anti-Money Laundering regulations and processes aimed at preventing illegal activities.
"CTF" refers to Counter-Terrorism Financing regulations and processes aimed at preventing funding of terrorist activities.
"Third-Party Services" refers to services provided by parties other than that may be accessed through the Platform.
Eligibility and User Representations
Eligibility: You confirm that you are at least 18 years old, have the legal authority to enter into this Agreement, and that your use of our Services will be in compliance with all applicable laws and regulations based on your jurisdiction. You will not use our Services for any criminal or illegal activities. Your use of our Services is only for yourself and not on behalf of any third party.
User Representations: You represent and warrant that any digital assets and/or fiat currency you use in connection with the Services belongs to you and is derived from legal sources. You agree to provide us with accurate and complete personal information, including but not limited to your full name, home address, phone number, email address, date of birth, country of residence, nationality, government-issued identification, bank account information, and the source of your funds, and you agree to keep us updated if any of this information changes.
Risk Acknowledgement: By using our Services, you acknowledge and agree that you understand the inherent risks associated with digital currency transactions. These risks include, but are not limited to, the volatility of digital currency prices, the unregulated nature of digital currencies, operational risks such as hardware, software, and Internet connection
Account Creation: To use services, you must create an account by providing all required information accurately and completely. You agree that you will keep your account information up-to-date and accurate at all times.
Eligibility: By creating an account and using services, you represent and warrant that you are at least 18 years old, are legally able to enter into binding contracts, and that you are not barred from receiving services under the laws of your jurisdiction.
Account Security: You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password. You must notify immediately of any unauthorized access to your account or any other breaches of security.
Account Verification: has the right to verify your identity and the information you provide for your account at any time. This may include requiring additional documentation from you, such as government-issued identification or proof of address.
Compliance with Laws: You agree to use your account and services in compliance with all applicable laws, rules, and regulations, and not to use your account for any illegal purposes.
Single Account: Unless otherwise permitted by CoinUnited in writing, you may only create and hold one account with reserves the right to suspend or terminate any additional accounts.
Responsibility for Account Activity: You are solely responsible for all activities that occur under your account, whether or not you were directly involved with or aware of them.
Anti-Money Laundering and Counter-Terrorism Financing: You agree to comply with's anti-money laundering (AML) and counter-terrorism financing (CTF) procedures. This may include providing additional information to verify your identity, the source of your funds, and the nature of your transactions.
Withdrawal Limits: reserves the right to impose withdrawal limits on your account based on various factors, such as your verification status, transaction history, and risk profile. We will notify you of any changes to your withdrawal limits.
No Responsibility for Third Party Access: is not responsible for any loss that you suffer as a result of a third party accessing and using your account, whether with or without your knowledge and/or authorization.
Services Provided
(a) offers a platform for trading various Financial Instruments including Cryptocurrencies and other financial instruments, inclusive of futures services as specified in our Futures Services Agreement.
(b) provides a digital wallet service ("Wallet") for Users to store their Cryptocurrencies.
(c) allows Users to deposit and withdraw both Fiat Currencies and Cryptocurrencies into and from their account ("Account").
(d) provides a spot trading service that allows Users to buy and sell Cryptocurrencies.
(e) offers a staking service that allows Users to earn rewards by staking certain Cryptocurrencies.
The specific details of each Service are subject to the terms set out elsewhere in this Agreement, in the User guides, FAQs, specific rules, and instructions published on the Platform, and any additional terms and conditions that may provide from time to time.
(g) reserves the right to add, modify, or terminate any Service at any time, in its sole discretion, without prior notice. By continuing to use any Services after such changes have been made, you agree to such changes.
(h) does not provide any investment advice or advice on trading techniques, models, algorithms, or any other schemes.
5.1. is a digital asset exchange platform, facilitating the placement of orders and assisting in the order matching and settlement for buying or selling cryptocurrencies or related derivatives between users. merely matches the buy and sell orders from users and aids in implementing the users' intended orders. Except where explicitly mentioned in this Agreement, or its parent company does not act as a principal or other participants in the transactions. Neither nor its parent company is accountable for disputes among or between users concerning any transaction.
5.2. utilizes proprietary software and algorithms to automatically pair matching orders. Users will be notified by the platform once an order is executed. Orders, once matched, are executed and settled immediately. Only place an order if you are completely ready to finalize the transaction. You are allowed to cancel a preauthorized order by initiating the appropriate procedures through your account to close such open order.
Understandably, there might be circumstances where it may not be possible to cancel or modify an order, even before it has been matched or executed. We hold no responsibility for ensuring that an order is modified or cancelled, and you agree that, should the order not be modified or cancelled, you are obliged to any execution of the original order. Attempts to modify, cancel or replace an order might lead to over-execution or duplicate orders, for which you will be held responsible.
When we acknowledge orders through or other means that we deem fit (irrespective of your awareness of such acknowledgment), you are considered to have given the orders. The platform enables real-time status updates of all your open orders and pending instructions. It is your responsibility to monitor these until they are fully executed, cancelled, or rejected by We are not liable if you fail to do so. If you don't promptly notify us about any errors in the real-time status updates of any orders or instructions, we reserve the right to determine whether you accept the trade or remove it from your account for your sole gain or loss.
We may establish, revise, and inform you about trading limits that apply to your orders.
Unless stated in Section 9.10, transactions may not be reversible once an order has been executed.
Understand that due to technical and other constraints, the price of digital assets displayed on the platform might be delayed and therefore might not reflect the real-time market value. Nevertheless, you agree that the prices shown on the platform govern the value of your account and your use of the platform and site.
Recognize and agree that cannot assure that any order placed through the platform will be executed at the best posted price.
We reserve the right to cancel or nullify trades in cases where:
the trade is a result of an identifiable disruption or malfunction in the execution, settlement, or communication system, which adversely impacts the integrity of the transaction;
we ascertain, at our sole discretion, that the trade appears fraudulent, manipulative, or disruptive to other users or the platform's operation;
the trade was executed from an account that has been compromised by unauthorized users, and we determine in good faith that canceling the trades would best serve the interests of the users or the platform;
we suspect, at our sole discretion, that your account activities or trading practices infringe upon these Terms;
the trade involves digital assets subject to regulatory scrutiny or are declared illegal by competent authorities;
the trade was executed at prices that deviate significantly from the prevailing market prices due to an apparent error in our systems or feeds;
there are substantial changes in the market conditions or the digital assets' value that could potentially jeopardize the platform's financial stability or reputation;
the trade involves digital assets that we have decided to delist or suspend from the platform;
the trade resulted from the misuse of the platform's features or non-compliance with the trading rules as specified by us from time to time.
5.10. maintains ultimate discretion over all trading activity and decisions made within the platform. This includes, but is not limited to, the cancellation, nullification, or reversal of trades. We reserve the right to make final decisions in circumstances that may not be explicitly outlined in the above provisions, to maintain the integrity, security, and operability of the platform. This discretionary power is to be used in alignment with our commitment to provide a secure, fair, and reliable trading environment for all our users.
Fees and Payments
As consideration for the Services, you agree to pay all applicable fees (the "Fees") as set forth on our website, or as otherwise communicated to you. These may include, but are not limited to, trading fees, funding fees, and any other fees associated with the use of the Services.
The Fees are subject to change at any time at our sole discretion. Changes to the Fees will not apply retroactively and will become effective immediately after they are posted on our website. use of the Services after changes to the Fees constitutes your acceptance of the new Fees.
You are responsible for all charges, costs, expenses, and other fees related to your use of the Services. You are solely responsible for all taxes, fees, duties, and governmental assessments (and any interest, fines, or penalties thereon) imposed in connection with your use of the Services.
Unless otherwise provided, all Fees are payable in the digital currency or fiat currency specified. Fees are non-refundable, even if your access to the Services is suspended, limited, or terminated prematurely.
In the event of a dispute regarding any transaction conducted via the Services, you agree to resolve such dispute with us by looking at transaction logs and other records relative to the Services.
We reserve the right to change, suspend, or discontinue any aspect of the Services at any time, including hours of operation or availability of any feature, without notice and without liability.
Network, Device, and Carrier Requirements
Access to Services: You acknowledge and agree that to use's services, you must have a compatible device, internet access, and a suitable telecommunications carrier. The maintenance and security of this equipment may influence the performance of services and it is your responsibility to ensure the equipment's functionality.
Internet Transmission Risks: You understand that there are inherent risks associated with the transmission of information over the internet, including disruptions, transmission errors, and security breaches. While we implement security measures to protect your information, we cannot guarantee the security of your data transmitted to
Carrier and Network Charges: You acknowledge that you are responsible for any fees or charges incurred from your carrier or service provider related to your access and use of services. These may include data usage fees, SMS charges, and other communication fees.
Carrier and Network Disruptions: is not responsible for any loss or damage arising from your inability to access or use the services due to issues with your internet provider or telecommunications carrier.
Device Security: It is your responsibility to secure the device you use to access services. This includes implementing sufficient security measures to protect the device from unauthorized access, viruses, and other malicious software.
Software Updates: may from time to time require software updates, upgrades, patches, and fixes (collectively, "Updates") that must be installed for the services to function properly and securely. You agree to promptly install any necessary Updates to continue using services
Consent to Electronic Communications: By using services, you consent to receiving electronic communications from us. These communications may include notices about your account, responses to inquiries, and other transactional information. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
User Obligations
8.1. will assign a unique set of User Credentials to every registered user of our site and platform. These credentials grant users access to their account. All users are required to promptly acknowledge receipt of these User Credentials to
You understand and agree that the services and information provided by are not accessible to or usable by individuals or entities in jurisdictions where their provision or use would contravene applicable laws, or where we are not authorized to offer such services or information. Certain jurisdictions, including United States of America and all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), Singapore, Canada (Quebec, Ontario), North Korea, Cuba, Iran, Crimea, Sevastopol, Sudan, Syria, Donetsk, Uzbekistan, Luhansk, Hong Kong, China, Seychelles and others, as we may decide from time to time, are exempt from our service provision (the “Excluded Jurisdictions”). Please inform us immediately if you become a resident in any of the Excluded Jurisdictions or if you are aware of any Clients based in these jurisdictions. False representation of your location or place of residence will lead to appropriate actions being taken, including account termination and liquidation of open positions, in compliance with local laws or restrictions. Services are also not offered to individuals or entities on sanctioned lists such as the U.S. Treasury Department’s List of Specially Designated Nationals, the EU’s Consolidated Financial Sanctions List, the UK Sanctions List, or others we may choose to add, or entities owned or controlled by those on such lists (“Prohibited Parties”). Violations of these restrictions may result in measures including account termination and liquidation of open positions.
Every user must:
Maintain the confidentiality of their User Credentials, avoiding their sharing or disclosure in an identifiable manner to third parties, including for initiating or executing transactions involving the account;
Endeavor to secure all records relating to their User Credentials, including storing such records in secure, private locations inaccessible to third parties;
Adopt all reasonable measures to safeguard the security of their User Credentials, Site, or Platform against tampering or unauthorized use, complying with our security instructions and Privacy Policy;
Promptly notify through designated channels in the event of User Credentials loss, compromise, disclosure to third parties, or suspected unauthorized use;
Create strong passwords and PINs that don’t use easily accessible personal information.
Accurate entry of User Credentials to access the platform will be assumed to be done by the respective user. You'll be responsible for all actions executed via such access by an individual authorized to use the platform on your behalf. isn’t required to verify the identity of any user or Authorized Individual and will not be liable for any losses you incur due to someone else using your User Credentials or Account.
Users must secure all their devices or systems used to access (such as the App), including regular updates of browsers, security patches, antivirus, and anti-malware software. Users must also comply with all instructions and directions related to the platform, site, and User Credentials, including risk management measures notified at the platform login page.
Authorized Individuals
Every user, along with their designated users, acknowledges that they have accepted these Terms. In registering any designated user for platform and account access, the primary user guarantees that the designated user is permitted to (i) access and utilize the platform on the primary user's behalf, exercising any powers granted to them, as feasibly possible with the platform's offerings and their existing powers of attorney; (ii) accept any modifications to these Terms on the primary user's behalf; and (iii) apply or subscribe to any platform services requiring separate application or subscription.
Each primary user must ensure that every designated user acting on their behalf agrees with and adheres to these Terms and, if applicable, the Third-Party Services Provider Terms. You are entirely responsible for the actions, omissions, or non-compliance of your designated users when accessing the platform and conducting transactions through your account.
Each primary user fully indemnifies, including its affiliates, officers, directors, employees, agents, and representatives, against all liabilities, costs, claims, losses, expenses (including legal fees), and damages arising from (i) a violation of these Terms by their designated users; and (ii) any claim or action brought against by their designated users.
You affirm and ensure that you have obtained the consent of your designated users for the collection, use, transfer, disclosure, and processing of their personal information, as per these Terms and our Privacy Policy.
Prohibited Uses
You must use the site or platform solely in accordance with these Terms, exclusively for your account or your internal business objectives. You are prohibited from selling, leasing, or providing access to the site or platform to any third party, and from acting as a service bureau or using the site or platform on behalf of any third party.
The site or platform must not be used in a manner, or to share information or content, or behave in a way that:
Is illegal, unauthorized or against the law;
Defames another individual;
Is indecent, sexually explicit or offensive;
Advertises or endorses any product or business;
Is likely to distress, bother, embarrass, unsettle or irritate any person;
Is likely to cause disruptions to the platform or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
Infringes on another's copyright, trademark, trade secret, or other proprietary rights;
Limits or prevents any other person from using the platform, including "hacking" or defacing any part of the platform;
Damages, disables, or alters the operation or appearance of the platform;
"Frames" or "mirrors" any part of the platform without our prior written authorization;
Utilizes any robot, spider, site search/retrieval application, or other manual or automatic device to download, retrieve, index, "data mine", "scrape", "harvest" or in any way reproduce or bypass the navigational structure or presentation of the platform or its contents;
Collects or harvests information about other users without their explicit consent;
Sends unsolicited or unauthorized ads, spam, or chain letters to other platform users;
Opens multiple accounts without explicit permission from the platform, except as otherwise permitted by in writing;
Conducts frequent, intense trading with unauthorized software or trading tools;
Transmits any content containing software viruses, or other harmful computer code, files or programs; or
Advocates, promotes, or assists any violence or illegal activity.
You understand and agree that the services and information provided by are not accessible to, or usable by individuals or entities in jurisdictions where their provision or use would violate applicable laws, or where we are not authorized to provide such services or information. Certain jurisdictions are exempt from our service provision,  including United States of America and all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), Singapore, Canada (Quebec, Ontario), North Korea, Cuba, Iran, Crimea, Sevastopol, Sudan, Syria, Donetsk, Uzbekistan, Luhansk, Hong Kong, China, Seychelles or any others we may choose to exclude at our discretion (the “Excluded Jurisdictions”). Notify us immediately if you become a resident in any of the Excluded Jurisdictions or if you are aware of any Clients based in these jurisdictions. False representation of your location or place of residence can lead to appropriate actions, including account termination and liquidation of open positions, in compliance with local laws or restrictions. Services are also not offered to individuals or entities on sanctioned lists such as the U.S. Treasury Department’s List of Specially Designated Nationals, the EU’s Consolidated Financial Sanctions List, the UK Sanctions List, or any entity owned or controlled by those on such lists (“Prohibited Parties”). Violations of these restrictions may result in measures including account termination and liquidation of open positions.
10.4. reserves the right, at our discretion, to modify, delete, remove, or block any information that breaches these Terms, although we are not obligated to do so.
You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. Immediately inform if you detect any unauthorized activity on your account. Notwithstanding our prompt response to investigate and resolve your concerns, shall not be held accountable for any loss or damage due to unauthorized access to your account.
It is strictly prohibited to partake in activities that may compromise the security, integrity, or accessibility of services, such as unauthorized access to CoinUnited systems or data, disruption of services, or market manipulation.
While employs sophisticated security measures, it is acknowledged that no security system is entirely foolproof. Therefore, we cannot promise absolute security.
You bear sole responsibility for any actions executed through your account, whether sanctioned by you or not. disclaims any liability for losses or damages arising from actions taken through your account.
11.5. reserves the right to suspend or terminate your access to its services if any security breaches or unauthorized activities are suspected with your account.
It is your responsibility to ensure that your devices and networks used to access services are secure and devoid of viruses, malware, or malicious software. will not be held responsible for any loss or damage resulting from your failure to uphold the security of your devices or networks.
Ensure regular updates of your account information for accuracy and completeness. disclaims liability for any loss or damage due to inaccurate or incomplete account information.
We may implement authentication or verification technologies as deemed necessary, which could include multi-factor authentication or the use of biometric information. However, these security measures cannot guarantee total protection against unauthorized access, hacking, or identity theft.
We may enable access to the platform using biometric authentication. By using this feature, you acknowledge the potential risks, including unauthorized third parties gaining access to your account. You agree to the collection and use of such biometric information under these terms and our privacy policy. cannot be held accountable for any malfunction, error, or unauthorized access to your biometric information.
While we maintain reasonable security measures, we cannot assure total security for all network or system transmissions or any stored account or transaction information. In case of a security breach, we will notify you as required by law. Upon receipt of such notice, you are responsible for immediately changing your credentials and taking other steps to prevent unauthorized access to your account or personal information.
Intellectual Property Rights
12.1., its affiliates, and its licensors own all rights, title, and interest in and to the website, platform, and services, including all related intellectual property rights. This includes, but is not limited to, trademarks, service marks, logos, brand names, domain names, and copyright-protected content, software, graphics, text, images, designs, databases, and other files. Your use of our services does not grant you any ownership rights or licenses to any of these elements.
You acknowledge that the platform and its entire contents, features, and functionality, including all information, software, code, text, graphics, logos, and all other related elements are owned by, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights. reserves all rights not expressly granted herein to the platform and the content. You agree not to copy, modify, distribute, sell, or lease any part of our platform or included software, nor may you reverse engineer or attempt to extract the source code of our software, unless laws prohibit these restrictions or you have our written permission.
Unauthorized use of the intellectual property of may violate copyright, trademark, and other laws. You agree to abide by and maintain all copyright notices, information, and restrictions contained in any content accessed through the services., the logos, and all other product or service names, logos, or slogans used by are trademarks of or its suppliers or licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of or the applicable trademark holder.
In case of any misuse or infringement of's intellectual property rights, reserves the right to take any legal and/or administrative action it deems necessary, including but not limited to initiating legal proceedings.
Market Information
13.1. may make available market information such as news reports, trading analysis, market commentary, pricing information, or other information relevant to the cryptocurrencies market ("Market Information"). This Market Information is provided on an as-is basis and for informational purposes only.
13.2. does not endorse or approve the Market Information, and we make it available to users for general informational purposes only. does not guarantee the accuracy, timeliness, completeness, or correct sequencing of the Market Information, or warrant any results from your use or reliance on the Market Information.
Market Information may quickly become unreliable for various reasons including, for example, changes in market conditions or economic circumstances. is not obligated to update any information or opinions contained in any Market Information, and we may discontinue offering Market Information at any time without notice.
You agree that any decision to purchase or sell cryptocurrencies is made solely by you, and that will not be liable for any loss or damage arising from your reliance on Market Information.
You are prohibited from disseminating the Market Information without the express written consent of Any unauthorized use or distribution of Market Information is strictly prohibited and may result in termination of your access to the CoinUnited Services, among other legal consequences.
13.6. reserves the right to suspend or terminate access to Market Information for any reason, at any time, without notice.
Risk Disclosure
14.1. services involve transactions in digital currencies, which are speculative and involve significant risks. By using our services, you acknowledge and agree that:
You are aware of the inherent risks associated with digital currency transactions. These risks include but are not limited to price volatility, liquidity risk, legal and regulatory risks, cybersecurity risks, and risks associated with the technology underlying these digital currencies.
You assume all risks related to the use of services and digital currency transactions. is not liable for any loss that you may bear as a result of such transactions.
14.2. does not provide any investment advice or any advice on the buying or selling of digital currencies. All decisions to buy or sell digital currencies are made solely by you, and you should carefully consider your financial situation and risk tolerance before making any such decisions.
14.3. does not guarantee the continuous, uninterrupted or error-free operability of its services. There may be instances when the services are unavailable, including but not limited to system maintenance periods, high transaction volumes, or circumstances beyond our control.
The value of digital currencies can change rapidly, decrease, and potentially even fall to zero. Past performance is not indicative of future results. You should consider your risk capacity and risk tolerance before engaging in digital currencies transactions.
This Risk Disclosure is not exhaustive, and it cannot disclose all the risks associated with digital currencies transactions. You should also read and understand our Terms and Conditions and Privacy Policy before using our services.
Disclaimer and Risks of Use of Platform
The Platform and Site, and all their features, including third-party content, are provided on an "As Is" and "As Available" basis at your own risk. We make no guarantee of constant availability.
Using the Platform exposes you to certain risks including, but not limited to, disclosure of your information, system outages, unauthorized access or misuse, and loss or theft of your device used for accessing the Site or the Platform.
We may disable the use of the Site on devices with modified security features or on older devices that no longer meet technical requirements.
We expressly exclude all warranties, conditions, or terms related to quality, merchantability, fitness for purpose, or uninterrupted, error-free access.
We do not guarantee the accuracy or completeness of the information provided on the Platform.
You accept the inherent risks of internet transactions over open systems and the possibility of data interception despite encryption.
We disclaim any liability for losses or damage caused by transmission errors, technical faults, interruptions, illegal interventions, or other related issues.
Provision of Material and Information
By utilizing the Platform, users understand that:
(a) is not obligated to fulfill any user requests for information or materials regarding any products and/or services; and
any materials provided are exclusively for the user and may not be redistributed without's written consent.
It's important to note that neither nor the Platform act as your investment advisor or fiduciary. We do not recommend, solicit, or advise on specific transactions or their suitability for you through any materials available on the Platform.
You understand that we are under no obligation to validate, correct, complete, or update any material presented on the Platform. Materials, including market data, price quotations, news, and research, might be generated by independent information providers. We do not guarantee the accuracy, completeness, or timely updates of these materials. You are advised to conduct further research, consult an investment advisor, and make investment decisions at your own risk. In the event of any technical difficulties affecting access to the Platform, we are under no obligation to notify you.
Electronic information regarding your digital assets balance and account status can be accessed on the Site at any time (subject to downtime). You have the ability to review all transactions, including pending orders, positions, deposits, and withdrawals, for the past year or any other timeframe set by Additionally, you have the right to receive receipts or other evidence of transactions. While transaction history is not a valuation, you agree that errors may occur and such errors do not affect the actual transaction process and outcome. Unless we receive a written notice from you within three calendar days, any transaction listed in a statement or communicated to you will be considered authorized, accurate, approved, and confirmed by you.
Content and information related to products and services presented via the Platform may not be eligible or available to residents of certain countries or certain types of investors due to regulatory restrictions.
Personal Information
Personal information will be collected, used, and processed in compliance with our Privacy Policy as part of the Platform usage. By registering and using the Site and Platform, you consent to the collection, use, and disclosure of your personal information in accordance with these Terms and our Privacy Policy.
You agree to provide accurate, current, and complete personal information and to promptly update this information to maintain its accuracy during this Agreement's term.
Please inform us promptly of any changes to your personal information. We reserve the right to suspend or terminate your Account, refuse future use of the Platform and Site, and subject you to civil liability or criminal prosecution if you provide inaccurate, untrue, incomplete, or outdated information.
You will comply with any requests from us for information, documents, and agreements relating to any transaction or your use of the Site or Platform. We may report this information to regulatory authorities as needed.
We may use tracking technologies to gather information about your device, and you consent to the use of these technologies. We may also collect precise geolocation data. Our use of such information is described in our Privacy Policy.
Service and Other Notifications
By using our services, you accept that communication will take place over unsecured networks. It is your responsibility to provide with accurate and up-to-date email addresses or phone numbers for us to send service notifications. If any communication returns as undeliverable, we reserve the right to restrict your access to the Platform until a valid email address is provided and confirmed. In case of multiple contact details, please specify your preferred method for receiving notifications.
You agree to receive updates about the App, Platform, your Account, and our Terms through service notifications, which you acknowledge serve as a valid notice in place of mailed or other forms of notice required by law.
You are responsible for monitoring your email account or phone number without expecting reminders or repeated notifications from Report any unauthorized access or use of the Platform immediately.
18.4. is released from any liability for losses or damages incurred through the use of service notifications, to the extent permitted by law. We do not guarantee the timeliness, accuracy, or completeness of information provided through these notifications.
Third-Party Links and Services
The Services may contain links to third-party websites, applications, services, or resources (collectively, "Third-Party Services") that are not owned or controlled by
19.2. does not endorse or assume any responsibility for any such Third-Party Services. If you access a Third-Party Service from the Services, you do so at your own risk, and you understand that these Terms and’s Privacy Policy do not apply to your use of such sites.
You expressly relieve from any and all liability arising from your use of any Third-Party Services. Additionally, your dealings with or participation in promotions of advertisers found on the Services, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers.
You agree that shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers or Third-Party Services.
We encourage you to be aware of when you leave the Services, and to read the terms and conditions and privacy policy of any Third-Party Services or websites you visit.
Platform Availability
20.1. strives to maintain the availability of its platform at all times but does not guarantee continuous, uninterrupted or secure access to the platform, which may be affected by factors outside our control.
We reserve the right to suspend the operation of our platform, or any part of it, for routine or unscheduled maintenance and upgrades, or because of an emergency. We will give you as much notice as possible of any planned interruptions and will restore the service as soon as we reasonably can.
20.3. is not liable for any loss or damage arising, directly or indirectly, from any periods of non-availability of the platform, or any associated suspension of our services.
20.4. is not responsible for any losses that you may incur as a result of trading decisions made during periods of platform non-availability or reduced functionality.
It is your responsibility to ensure that you have alternative arrangements for accessing your account and executing trades when our platform is unavailable for any reason.
While we take steps to maintain the accuracy of the information published on our platform, we do not guarantee its accuracy or completeness and we are not liable for any loss or damage you may suffer as a result of your reliance on such information.
Account Suspension and Termination
21.1. reserves the right to immediately suspend or terminate your access to the platform in whole or in part at any time, freeze or lock the Digital Assets or funds in all such accounts, if we suspect any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations. We also reserve the right to keep and use the transaction data or other information related to such accounts.
21.2., at its sole discretion, may limit, suspend, or terminate your access to the platform or the account, including terminating the account (or certain functionalities thereof such as uploading, receiving, sending, and/or withdrawing Digital Assets) for reasons including, but not limited to:
a need to protect the security of the account;
transactions made in breach of this Agreement or the security requirements of the account or transactions that appear suspicious, unauthorized, or fraudulent, including without limitation in relation to money laundering, terrorism financing, fraud, or other illegal activities;
information provided by you is untruthful, inaccurate, outdated, or incomplete;
there's a change in your circumstances (including a deterioration in or change to your financial position) which we consider, in our sole discretion, material to the continuation of the account;
there is a disruptive market event that triggers a trade halt;
the account is subject to a governmental proceeding, criminal investigation,or other pending litigation;
we are directed as such by any Governmental Authority or required to do so by applicable law.
21.3. is under no obligation to inform you of the reason for suspending, terminating, or freezing your account or any digital assets in your account.
21.4. shall not be liable for any suspension, limitation, or termination of your account or your access to any part of the platform in accordance with this Agreement.
Once your access is terminated, you shall not attempt to regain access to the platform, whether using the same or different username, without our prior written consent.
In the event of account termination, transactional information that meets data retention standards will be securely stored for 5 years.
21.7. maintains full custody of the assets, funds, and user data/information which may be turned over to Governmental Authorities in the event of your account’s suspension or termination arising from fraud investigations, violation of law, or violation of these terms.
Dormant Accounts
22.1. may, in its absolute discretion and without prior notice, deem your account as a dormant account if there has been no activity for 6 consecutive months. In such cases, may close any open positions in any products, convert the Digital Assets to a different type of Digital Asset, and charge a dormant account fee to cover the cost of maintaining the assets. In addition, will receive $15 per month from the account's balance once it becomes dormant.
Upon termination of dormant accounts, any remaining balance will be transferred to an affiliate of, any third-party custodian or an isolated wallet where it is deemed reasonably necessary. After a dormant account is closed, it cannot be reactivated by you.
We reserve the right to amend, revise, or modify these Terms and Conditions at any time and at our sole discretion. Any amendments, revisions, or modifications will be effective immediately upon posting the updated Terms and Conditions on our website or upon notifying you by other means.
It is your responsibility to review the Terms and Conditions periodically. Your continued use of the Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications.
If you do not agree to the amended Terms and Conditions, you must stop using our Services immediately.
No amendment to or modification of these Terms will be binding unless in writing and signed by our duly authorized representative or posted to our Services by our duly authorized representative.
Limitation of Liability
Warranty disclaimer:
To the fullest extent permitted by applicable law, all services, materials, and any product, service or other item provided by or on behalf of are offered on an "as is" and "as available" basis. expressly disclaims, and you agree to relinquish, any and all other warranties of any kind, whether express or implied. This includes, without limitation, warranties of merchantability, fitness for a particular purpose, title or non-infringement or warranties arising from course of dealing or usage in trade. Except for the express statements, agreements, and rules laid out in these terms, you acknowledge and agree that you have not relied upon any other statement or agreement, whether written or oral, in relation to your use and access of services. will not be responsible for any losses or damages arising out of or related to numerous factors outlined in these terms. If the disclaimer of implied warranties is prohibited by the applicable law of your jurisdiction, it may not apply to you.
Disclaimer of damages and limitation of liability:
Under the maximum extent permitted by law,, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors will not be held accountable for any indirect, incidental, special, punitive, consequential, or similar damages resulting from the use of services. The liability of and its affiliates, under any contract, statute, strict liability, or any other theory, will not exceed the greater of one hundred U.S. dollars (U.S. $1,000.00) or the amount of fees you have paid to in the six-month period immediately preceding the event leading to the claim for liability, unless such damages were a result of's gross negligence, fraud, or intentional violation of the law.
You agree to indemnify and hold operators, their affiliates, contractors, licensors, and their respective directors, officers, employees, and agents harmless from any claims, actions, proceedings, investigations, demands, suits, costs, expenses, and damages (including attorney's fees, fines, or penalties imposed by any regulatory authority) arising out of or related to your use of services, your breach of these terms, or your violation of any applicable law, regulation, or rights of any third party during your use of services. If you are obligated to indemnify operators and their affiliates, reserves the right to control any action or proceeding and decide whether to settle and if so, under what terms.
Promotions and Competitions
25.1. may from time to time introduce promotions, bonuses, contests, or similar activities ("Promotions") which will be governed by specific terms and conditions. These terms and conditions may be separate from, or in addition to, these Terms of Use.
You agree to participate in such Promotions in good faith, and not to abuse any mechanics of such Promotions. reserves the right to disqualify any user from a Promotion if it determines, in its sole discretion, that the user is attempting to manipulate the rules or operation of the Promotion.
Any rewards or benefits received from a Promotion are subject to review and may be subject to restrictions or limitations at's discretion.26.4. reserves the right to withdraw or amend any Promotion at any time without prior notice.
25.4. reserves the right to withdraw or amend any Promotion at any time without prior notice.
Participation in a Promotion does not guarantee any rewards or benefits. is not liable for any loss or damage arising from your participation in a Promotion, or your reliance on any potential rewards or benefits from such participation.
To the extent permitted by law,'s decision in relation to any aspect of a Promotion is final and no correspondence will be entered into.
To the maximum extent allowed by law, you release, its parent company, affiliates, subsidiaries, officers, directors, shareholders, members, partners, attorneys, employees, contractors, telecommunication providers, and agents from any allegations, charges, debts, claims, and losses related to your use of the Site, Platform, any Account, and any services or Third-Party Content provided through them. This release applies to a wide range of claims, including but not limited to negligence, defamation, privacy, misrepresentation, failed transactions, unavailability of the Site or the Platform, and any technical failure that may result in inaccessibility. The intention is for this release to be interpreted broadly in favor of, covering the broadest range of claims. This release is binding and acknowledges the nature of the rights relinquished in connection with it.
Records Conclusive
Any data or records maintained by related to the Platform or any Account, including your transaction history and balance details, will be considered final and binding. By accepting these terms, you agree that these records are admissible as evidence and you will not challenge their admissibility, reliability, accuracy, or authenticity based solely on the fact they were produced by a computer system or exist in electronic form.
These Terms, along with the Privacy Policy and other policies incorporated by reference, form the complete agreement between you and, superseding all prior agreements, representations, warranties, and understandings, whether written or verbal. If any provision of these Terms is deemed unlawful, void, or unenforceable for any reason, it will be considered separate from these Terms and will not impact the validity and enforceability of remaining provisions. Changes to these Terms can only be made by as specified herein. Your rights, obligations, or remedies under these Terms cannot be assigned, transferred, delegated or sublicensed without our prior written consent; any attempt to do so will be null and void. No waiver of any breach or default will be considered a waiver of any preceding or subsequent breach or default. Any headings, captions, or section titles within these Terms are provided only for convenience and do not define or explain any section or provision.
Independent Parties. is an independent contractor and not an agent of you in the performance of these Terms. These Terms should not be interpreted as evidence of an association, joint venture, partnership, or franchise between the parties.
Entire Agreement: These Terms constitute the entire agreement between the parties regarding the use of Services and supersede all prior written or oral agreements. No regular practice or method of dealing between the parties will be used to alter or interpret the terms herein.
Language & Translations: These Terms may, at’s sole discretion, be translated into a language other than English. You agree that any such translation is for your convenience, and the English text shall prevail in case of any ambiguity, discrepancy or omission between the English text and any translated text.
Force Majeure: will not be liable for any delay or failure to perform as required by these Terms due to any cause or condition beyond’s reasonable control.
Severability: If any portion of these Terms is held invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions of these Terms, which will remain in full force and effect, and the invalid or unenforceable portion will be given effect to the greatest extent possible.
Assignment: You may not assign or transfer any right to use Services or any of your rights or obligations under these Terms without prior written consent from, including any right or obligation enforced by laws or change of control. may assign or transfer any or all of its rights or obligations under these Terms, in whole or in part, without obtaining your consent or approval.
Waiver: The failure of one party to require performance of any provision will not affect that party’s right to require performance at any time thereafter. At the same time, the waiver by one party to seek recovery for the other party’s violation of these Terms or any provision of applicable terms shall not constitute a waiver by that party of any subsequent breach or violation by the other party or of the provision itself.
Matters Related to Apple Inc: If you use any device manufactured by Apple Inc. to participate in any commercial activities or reward programs through Services, such activities and programs are provided by and are not associated with Apple Inc. in any manner.
Contact Information: For more information on, you may refer to the company and license information found on's website. If you have any questions regarding these Terms, please feel free to contact for clarification via our Customer Support team.
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