CoinUnited is a leading crypto platform, offering a sophisticated array of services for buying and selling various cryptocurrencies. Our platform is designed to provide user-friendly interfaces and advanced features, ensuring seamless trading experiences. We offer a diverse range of trading options, including over-the-counter (OTC) trading and integration with Bitcoin ATMs, which cater to a wide spectrum of trading needs and preferences.
In addition to our focus on crypto trading, we also boast an exquisite NFT collection valued at over US$ 300 million, underscoring our presence in the evolving digital asset market. At the core of our operations is a strong commitment to security, with the deployment of the latest technology and protocols to safeguard our clients' transactions and assets.
- Deliver efficient and quality service to customers.
- Provide online chat enquiries and email replies services to customers.
- Proactively give comments to managers to fine-tune the customer experience journey .
- Support other business units with customer liaison, accurately document customer requests and advices.
- Administrative support for customer service team.
- Higher Diploma holder or above in Business or Communications fields
- Diligent, Able to multi-task, Teamwork.
- Strong verbal and written communication skills in both Chinese and English.
- Proactive approach in resolving problems and issues.
- Work on weekends/Public Holidays as necessary.
- Fresh graduates will also be considered.
- Competitive salary and benefits package.
- A fast-paced and challenging work environment.
- Opportunities for growth and advancement within the company.
- A dynamic and passionate team of individuals who are dedicated to making a difference in the world of cryptocurrency.
Showcase Your Expertise: Bug Discovery
In line with our dedication to excellence and innovation, we invite you to partake in a unique challenge during your application process. As you navigate our website, trading platform and app, should you come across any bugs, we encourage you to include a report of these findings with your application. This might include user interface enhancements, navigation improvements, content errors, or technical glitches.
This step is a chance for you to directly showcase your keen eye for detail, analytical acumen, and problem-solving prowess. Engaging in this challenge not only provides us with valuable insights but also significantly enhances your candidacy, giving you an edge in the selection process. It's an opportunity to make a memorable impact and stand out in our search for talent.
Join Our Team
If you're passionate about the crypto industry and looking to join a dynamic, forward-thinking team, CoinUnited is the perfect place for you. We're always looking for talented individuals to help shape the future of blockchain and web3.4.
Interested candidates, please apply at coinunited.io/en/careers.